Terms of use

By placing an order, you acknowledge that a binding agreement for supply has been entered between you and Health and Fashion Shoes Australia Pty Ltd ABN 56 601 115 511, 414 Lower Dandenong Road, Braeside, Victoria (trading as Scholl Footwear).

The transaction is deemed to have taken place in Braeside, Victoria, Australia and the laws of Victoria, Australia govern this agreement.

All orders are subject to acceptance and availability. You acknowledge that colours of the actual products may vary slightly from those seen on the website.


Scholl accepts payment via PayPal, Visa or MasterCard.

Your card will be charged as soon as we process your order. We will email you once the order has been processed.

You undertake that all details you provide to us for the purpose of purchasing the product will be correct, that the payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the order. We reserve the right to validate your payment details before providing you with the product.

Orders are subject to acceptance and availability.


All prices are shown in Australian dollars and include GST.

For further information, please contact anzfootwear@h-fshoes.com


Shipping is currently available to postal addresses within Australia only. (No deliveries to PO Box)

The estimated delivery date for your orders is dependent on your delivery location. We estimate delivery to you within:

·         Metro addresses: 3-7 business days.

·         Regional addresses: please allow an additional 1 – 2 days

·         Orders are not dispatched on Saturday’s, Sunday’s or on Victorian public holidays.


Orders are delivered by Australia Post. The terms and conditions of delivery by Australia Post can be found under the Australia Post link: click here.

Free Shipping

Free shipping is available on all orders within Australia over $100AUD.

A flat rate of $9AUD (GST inclusive) postage will be charged for any order less than $100AUD.



If you are not 100% satisfied with your purchase you can return the goods within 30 days. Contact our customer service team on 1300 437 463 for a return authorisation number so we can track your return. On receipt of goods we will give you a full refund on the cost of goods. All shoes must be returned in original condition, unworn and unmarked; in original packaging


If you wish to exchange, the goods must be returned within 30 days. Contact our customer service team on 1300 437 463 for a return authorisation number so we can track your return. On receipt of goods we will arrange a replacement pair to be sent to you freight free. All shoes must be returned in original condition, unworn and unmarked; in original packaging

For further information regarding returns, please contact: anzfootwear@h-fshoes.com


If the product delivered is faulty, damaged or incorrectly supplied or if the products are not delivered, please contact our customer service team on 1300 437 463.

All faulty products are subject to our inspection of workmanship and / or material faults. You will be notified on the outcome of these inspections. For the avoidance of doubt, a product will not be accepted as faulty where in our reasonable opinion it has, following the sale to you, become of unacceptable quality due to wear and tear, misuse, failure to use in accordance with instructions, using it in an unusual way or failure to take reasonable care. In this event, we will contact you to determine whether you want us to dispose of the product or return the product to you at your expense.

We reserve the right to either refund or replace any accepted faulty, damaged, incorrect or undelivered products.


If you are eligible for a refund, refunds will only be processed against the credit card supplied at purchase.


Our products come with guarantees, statutory conditions and warranties that cannot be excluded, restricted or modified under the Australian Consumer Law (ACL). Where these terms and conditions are inconsistent with any rights under ACL, these laws apply to the fullest extent.

If any of the terms and conditions are declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect.


We use a number of reasonable procedures and processes to ensure, where possible, the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure and therefore, while we strive to protect such information, we cannot guarantee the security of any information you transmit to us.

Once any information is in our possession, we will take reasonable steps to protect that information from misuse, loss, unauthorised access, modification or disclosure.


Scholl Footwear reserves the right to modify and change the terms and conditions and privacy policy at any time. All amendments to these Terms and Conditions or Privacy Policy will be posted online. Scholl Footwear recommend that you familiarise yourself with the Terms and Conditions and Privacy Policy with each visit. However, continued use of the website will be deemed to constitute acceptance of the new Terms and Conditions.


If you have any questions about the terms and conditions of purchase, please email us at anzfootwear@h-fshoes.com


Scholl and Orthaheel are a trade mark of Reckitt Benckiser group of companies and is under licence