Terms of use

Terms of use

By placing an order, you acknowledge that a binding agreement for supply has been entered between you and Health and Fashion Shoes Australia Pty Ltd ABN 56 601 115 511, 414 Lower Dandenong Road, Braeside, Victoria (trading as Scholl Footwear).
The transaction is deemed to have taken place in Braeside, Victoria, Australia and the laws of Victoria, Australia govern this agreement.
All orders are subject to acceptance and availability. You acknowledge that colours of the actual products may vary slightly from those seen on the website.

Payments

We accept payments via PayPal, Afterpay, Visa or Mastercard.
Your card will be charged as soon as we process your order and you will receive a confirmation email.
You undertake that all details you provide to us for the purpose of purchasing the product will be correct, that the payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the order. We reserve the right to validate your payment details before proving you with the product.

We also offer the option to checkout with Afterpay, a third party company who will set you up with a fortnightly payment plan to pay off your items and receive them straight away.
See full terms and conditions at https://www.afterpay.com/en-AU/terms-of-service

Pricing

All prices are shown in Australian dollars and include GST.

Delivery

Shipping is only available to postal address and PO Boxes within Australia.

We aim to have all order dispatched Mondays, Wednesdays and Fridays at 12pm (AEST).
The estimated delivery time for your order is dependent on your delivery location.
We estimate delivery to you within:

Free Shipping

Free shipping is available on all orders $100 (AUD).
All orders under $100 incur a flat rate charge of $10 (GST inclusive)

Instore returns

If you are not 100% satisfied with your purchase, you can return the goods back to the place of purchase with your original purchase receipt, within 30 days for a full refund.

Online returns

Refunds

If you are not 100% satisfied with your online purchase, you can return the goods to us within 30 days for a refund. Please fill in the returns form below and our customer service will be in contact with you, with a return authorisation number and return address.

Exchange

If you wish to exchange your shoes for a different size or colour, you can return the goods to us within 30 days. Please fill in the returns form below and our customer service will be in contact with you, with a return authorisation number and return address.

Faulty, Damaged or Incorrect products

If you believe the product delivered is faulty, damaged or incorrectly supplied please email photos and specific details to anzfootwear@h-fshoes.com where it will be assessed and we will be in contact with you with an outcome

Faulty products are subject to our inspection of workmanship and/or materials

Compliance with law

Our products come with guarantees, statutory conditions and warranties that cannot be excluded, restricted or modified under the Australian Consumer Law (ACL). Where these terms and conditions are inconsistent with any rights under ACL, these laws apply to the fullest extent.
If any of the terms and conditions are declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect.

Protection of information

We use a number of reasonable procedures and processes to ensure, where possible, the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure and therefore, while we strive to protect such information, we cannot guarantee the security of any information you transmit to us.

Once any information is in our possession, we will take reasonable steps to protect that information from misuse, loss, unauthorised access, modification or disclosure.

Changes of terms and conditions

Scholl Footwear reserves the right to modify and change the terms and conditions and privacy policy at any time. All amendments to these Terms and Conditions or Privacy Policy will be posted online. Scholl Footwear recommend that you familiarise yourself with the Terms and Conditions and Privacy Policy with each visit. However, continued use of the website will be deemed to constitute acceptance of the new Terms and Conditions.

Contact

If you have any questions about the terms and conditions of purchase, please email us at anzfootwear@h-fshoes.com

Copyright

Scholl and Orthaheel are a trade mark of Reckitt Benckiser group of companies and is under licence